Legal

Fee Schedule

The fees and charges that apply to your ITAM account and your transactions on the PayServices Network.

Last updated: May 5, 2026
This document is provided in English. Translations of other parts of the site are for convenience only; the English version governs.

1. Overview

This Fee Schedule describes the fees and charges that may be assessed against your ITAM account or your PayServices Network transactions. It is incorporated by reference into your Terms of Service and applies to all personal and business accounts.

For the purpose of this Schedule, "Business" includes any commercial entity, sole proprietorship, partnership, corporation, government, public-sector body, or state-owned enterprise acting in its commercial or institutional capacity. "Personal" means an individual acting in a personal, family, or household capacity.

All fees are deducted from the transaction amount or your account balance at the time of settlement, in accordance with applicable law and your account agreement.

2. Standard transaction fees on the PayServices Network

Transaction typeFee
Personal-to-Personal (P2P)Free
Business-to-Personal (B2P)Free
Personal-to-Business (P2B)1% of transaction amount
Business-to-Business (B2B)1% of transaction amount

The fee is applied at the time of settlement and is disclosed in-app before you confirm the transaction. Foreign-exchange spreads, partner-bank pass-through fees, regulatory levies, and similar charges, where applicable, are also disclosed in-app before confirmation.

Real-time settlement. Payments on the PayServices Network are settled in real time at the time the transaction is created, except as described in Section 7 of the Terms of Service. Standard transaction fees apply to all settlements regardless of timing.

3. Account services

ServiceFee
Account openingFree
Account closureFree
Account research or reconciliationFree
Account verification letterFree
Statement copy (electronic, on demand)Free
Dormant account feeFree
Paper statements. ITAM does not offer paper statements. All statements, notices, and disclosures are delivered electronically through the ITAM application or by email, in accordance with the Electronic Records and Signatures Disclosure.

4. Card and credential services

Cards bearing the ITAM or PayServices Network mark are identification credentials only. They authenticate you and authorize electronic credit transfers on the PayServices Network. They are not interchange-bearing payment cards.

ServiceFee
Standard card issuance (initial)$10.00
Card replacement (lost, stolen, or damaged)$10.00
Expedited card delivery (domestic)$25.00
Expedited card delivery (international)$65.00
Virtual card issuanceFree

5. Cross-border, wires, and FX

The fees in this section apply to transfers initiated, routed, or settled over the ACH (Automated Clearing House) network or the FedWire wire-transfer system, including their international counterparts and correspondent-banking equivalents (such as SWIFT-routed wires and IAT ACH entries). Transfers that settle entirely on the PayServices Network do not incur these fees and are governed solely by the standard transaction fees in Section 2.

ServiceFee
FX conversion (built into in-app rate)Disclosed in-app before confirmation
Incoming transfer (domestic or international)Free
Outgoing transfer — domestic (in addition to standard transaction fee)$1.00
Outgoing transfer — international (in addition to standard transaction fee)$1.00 plus partner-bank fees
Wire transfer recall, amendment, or traceFree

Where an outgoing international transfer is routed through a correspondent bank or partner institution, the additional fees charged by that institution are passed through and disclosed in-app before you confirm the transaction. PayServices Bank does not retain partner-bank fees.

Sources of foreign-exchange rates. The FX rate applied to a currency-conversion transaction may be sourced from (a) a correspondent or partner bank that participates in the corridor, or (b) the central bank or equivalent monetary authority of the jurisdiction associated with the account or transaction, in each case at or near the time the transaction is created. Both sources are routinely used on the PayServices Network depending on the corridor, the parties, the regulatory regime, and operational availability. The source of the FX rate that applies to your specific transaction, and the rate itself, are disclosed in-app before you confirm the transaction.

Cross-border and wire transfers are subject to the additional terms in the Wire Transfer Agreement and the Funds Availability Policy.

6. ACH transactions

ServiceFee
ACH transaction (originated, per transaction)$1.00
ACH return / reversalFree
Incoming ACH creditFree

The ACH per-transaction fee applies in addition to the standard transaction fee where the transaction is between accounts that are not both on the PayServices Network. ACH transactions are subject to the ACH Authorization and the NACHA Operating Rules.

7. Other fees

ItemFee
Stop payment (per item, per occurrence)Free
Returned item / non-sufficient funds (NSF) itemFree
Garnishment, levy, or legal processPursuant to applicable statutory rates

What "NSF" means. A "non-sufficient funds" or "NSF" item is a transaction we are unable to complete because the available balance in the account is less than the amount of the transaction. We do not charge a fee for declining or returning an NSF item.

Garnishment and legal process. Where we are required to respond to a garnishment, levy, subpoena, court order, or other legal process affecting your account, the fee that applies is set by the applicable statute or rule of court, not by us. We do not impose any additional fee beyond what the law provides.

8. Changes to this Fee Schedule

We may change this Fee Schedule from time to time. Material changes will be disclosed in-app and, where required by law, with prior notice to you. Your continued use of the Services after the effective date of an updated Fee Schedule constitutes your acceptance of those changes.

9. Questions?

PayServices Bank
950 W Bannock Street, Suite 1100
Boise, Idaho 83702-6140
United States

info@payservices.com